Privacy Policy

praxilonvera is committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

When you use praxilonvera's budgeting platform, we collect various types of information to provide you with personalized financial management services. This includes personal details you provide during account creation, such as your name, email address, and contact information.

  • Personal identification details including full name, email address, and phone number
  • Financial information such as bank account details, transaction data, and spending patterns
  • Technical data including IP addresses, browser type, device information, and usage analytics
  • Location data when you use location-based features within our platform
  • Communication records including support tickets, feedback, and correspondence

We also automatically collect certain information through cookies and similar technologies when you interact with our platform. This helps us understand how you use our services and improve your overall experience.

How We Use Your Information

Your personal data serves multiple purposes within our budgeting platform. We use this information primarily to deliver the financial management services you've requested and to continuously enhance your experience with praxilonvera.

We process your financial data to generate personalized budgeting insights, track spending patterns, and provide recommendations that align with your financial goals. This analysis happens securely within our systems and helps create meaningful value for your financial planning.

Additionally, we use your contact information to send important updates about your account, security notifications, and occasionally, information about new features that might interest you. You can always control these communication preferences through your account settings.

Data Sharing and Third Parties

praxilonvera follows strict protocols when it comes to sharing your personal information. We never sell your data to third parties, and we only share information when necessary to provide our services or when required by Australian law.

We work with carefully selected service providers who help us deliver our platform's functionality. These partners include cloud hosting services, payment processors, and analytics providers. Each partner must meet our stringent data protection standards and are bound by confidentiality agreements.

Important: Any third-party service provider we work with is required to maintain the same level of data protection that we provide directly, ensuring your information remains secure throughout our entire service ecosystem.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have specific rights regarding your personal information. We're committed to respecting these rights and making them easy to exercise.

  • Access your personal information and understand how we're using it
  • Request corrections to any inaccurate or outdated information we hold
  • Ask us to delete your personal information in certain circumstances
  • Withdraw consent for data processing where consent is the legal basis
  • File a complaint with the Office of the Australian Information Commissioner if you're not satisfied with our response

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and work with you to address any concerns about your personal data.

Data Security and Protection

Security is fundamental to everything we do at praxilonvera. We've implemented comprehensive technical and organizational measures to protect your personal and financial information from unauthorized access, alteration, or disclosure.

Our security measures include industry-standard encryption for data transmission and storage, regular security audits, multi-factor authentication systems, and restricted access controls. We also maintain incident response procedures to quickly address any potential security concerns.

We regularly review and update our security practices to stay ahead of emerging threats. Our technical team monitors our systems continuously and applies security patches promptly to maintain the highest level of protection for your data.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet our legal obligations under Australian law. Different types of data have different retention periods based on their purpose and legal requirements.

Account information and financial data are typically retained for seven years after account closure to comply with Australian taxation and financial record-keeping requirements. However, you can request earlier deletion of certain information types, and we'll accommodate these requests where legally permissible.

When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard data destruction methods. This ensures your information cannot be recovered or reconstructed once it's no longer needed.

Cookies and Tracking Technologies

praxilonvera uses cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, maintain your login session, and understand how you interact with our services.

You can control cookie settings through your browser preferences, though disabling certain cookies might affect the functionality of our platform. We respect your choices and provide clear information about the cookies we use and their purposes.

International Data Transfers

While praxilonvera primarily operates within Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

Any international data transfer is conducted through providers who maintain equivalent privacy protections and are bound by strict contractual obligations to protect your personal information.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or through prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this document indicates when the policy was last updated.

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: info@praxilonvera.com

Phone: +61412681501

Address: 62 Slevin St Geelong North VIC 3215, Australia

We're committed to addressing your privacy concerns promptly and thoroughly.